Privacy Policy
Introduction
Prosser Properties Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.prosserproperties.co.uk, contact us, or use our services. Please read this policy carefully. If you have any queries regarding its contents or any personal information we may hold relating to you then please do not hesitate to contact us in one of the following ways:-
- Email address: enquiries@prosserproperties.co.uk
- Registered office: 17 Danygraig Drive, Talbot Green, CF72 8AQ
- Telephone number: 01443 606909
It is important that the personal information we hold about you is accurate and correct. Please keep us informed if your personal information changes during your relationship with us.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Financial Information: Bank account details, payment card information, and other financial data necessary for transactions.
- We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information). Nor do we collect any information about criminal convictions and offences.
- Property Information: Details about your property if you are selling, buying, or renting through us.
- Usage Data: Information about how you use our website and services, including your IP address, browser type, and operating system.
- Our website and services are not intended for children and we do not knowingly collect information regarding children.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: Facilitating property sales, rentals, and management.
- To Process Transactions: Handling payments, deposits, and financial transactions.
- To Communicate: Sending you updates, newsletters, and other relevant communications.
- To Improve Our Services: Analysing data to enhance our website, products, and services.
- To Comply with Legal Obligations: Meeting regulatory requirements and responding to legal requests.
Sharing Your Information
We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing, marketing, and IT support.
- Business Partners: Trusted partners with whom we collaborate to offer insurance, mortgage, and other services.
- Legal Authorities: If required by law or to protect our rights and interests.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we strive to ensure the security of your information, please be aware that no security measures are perfect or impenetrable.
Your Data Protection Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
- Restrict Processing: Request the restriction of processing your personal data under certain circumstances.
- Data Portability: Request transfer of your data to another organization or to you.
- Object: Object to the processing of your data under certain conditions.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website and improve our services. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed of updates.
